Privacy Policy
Your privacy is very important to us. This privacy policy of ForkliftInventory.com, Inc. (“ForkliftInventory.com”) describes the information we gather, how we share that information and what we do to protect your information.
Use of the site indicates agreement with this privacy policy. This privacy policy was last updated April, 2008.
This is the web site of NetGain Associates, Inc.
Our postal address is
P.O. Box 111
Whiteland, Indiana 46184
We can be reached via e-mail at privacymgr@forkliftinventory.com or you can reach us by telephone at 1(800) 651-9027.
What Information Do We Gather?
Information we automatically collect via industry standard web log files includes the URL from which you visited, the page you are visiting, your computer browser information and your IP address. We may also use automatic data collection devices such as “cookies” and “clear GIF’s” (also known as "pixel tags" or "beacons").
Cookies contain specific pieces of information on your computer hard drive, and can be set to store information during a visit or for a longer period of time. Cookies are also used to help streamline your experience on the site, automatically logging you in during future visits, for example. You are free to disable cookies at any time if your browser permits. However, by doing so, you may not be able to use certain features of our site. If you are unable to submit a Request for Quotes while having cookies disabled, please contact our Customer Care department at 1-888-393-5000.
A clear GIF is a small graphic image, typically used in connection with cookies, that is placed on a web site or in an email message. A clear GIF can monitor certain user behavior, such as your usage of the web site, whether you opened an email message or whether you clicked on a URL in an email message. We do not collect personally identifiable information in this way, but if you provide us with personally identifiable information, we may associate that information with the information that is collected automatically.
As a prospective buyer using offerings on our site (such as our Request for Quotes service) to receive information from or about sellers, you are required to provide additional information so ForkliftInventory.com can deliver these services to you. This includes contact information, basic demographic information, and your purchasing requirements. The information collected varies according to the different purchasing categories and can be viewed by visiting the different forms located throughout our site. We may also ask you for feedback about our service, which is collected and stored to allow us to continually improve our offerings.
As a supplier using offerings on our site (such as our Request for Quotes service to receive information from or about prospective buyers), you must provide information that allows us to deliver our service to you. This includes your contact information, information about your desired target markets, and billing information. Any credit card information we receive is stored securely via encryption and an SSL connection; our security measures are reviewed later in this document.
We also require you to provide certain information when you request our newsletters, sample lead service or other content, or submit information for posting on public areas of this site (e.g., blogs, moderated discussions or bulletin boards).
Additionally, we may request that you provide demographic information. The specific information requested varies according to the different types of content you may request.
Furthermore, we collect the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
How Do We Use Your Information?
The information we collect is used to improve the content of our Web page, used to notify consumers about updates to our Web site, shared with other reputable organizations to help them contact consumers for marketing purposes, and is not shared with other organizations for commercial purposes.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or by writing to us at the above address. Please provide us with your exact name and address. We will be sure your name is removed from the list we share with other organizations.
Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, or writing to us at the above address.
With respect to cookies, we use cookies to: store visitors’ preferences; record session information, such as items that consumers add to their shopping cart; record user-specific information on what pages users access or visit; alert visitors to new areas that we think might be of interest to them when they return to our site; record past activity at a site in order to provide better service when visitors return to our site; customize Web page content based on visitor’s browser type or other information that the visitor sends.
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address, or writing to us at the above address.
How Do We Share Your Information With Others?
From time to time, we make the information of those who access our site available to other reputable organizations. If you do not want us to share your e-mail address with other companies or organizations, please let us know by writing to us at the above address. Collection, use, disclosure and security of information collected by third parties are subject to the privacy policies of those third parties. If you would like more information about this practice or to opt out of having this information used by certain third-party ad servers to provide targeted ads, please visit http://www.networkadvertising.org/. In addition, if you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, or writing to us at the above address.
In addition, we do not partner with or have special relationships with any ad server companies.
Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address.
Our customer information is an important part of our business. As a result, we only disclose this information as described in this section. Our sharing of information to outside parties is described below.
Prospective Buyers. To facilitate our business of matching buyers and suppliers, prospective buyers using our services will be provided information about suppliers relevant to the buyer’s request or inquiry using such services. This includes supplier contact information, company background information and, where appropriate, ratings or reviews.
Suppliers. Similarly, suppliers whose products or services are relevant to a prospective buyer’s request, and/or marketers, resellers and other service providers performing marketing, fulfillment and/or similar services on behalf of such suppliers with respect to the prospective buyer’s request, may be provided with that prospective buyer’s information. We contractually limit use of the buyer's information (including all forms of contact information submitted) by the seller to communicating with the buyer, or permitting its marketers, resellers or other service providers to communicate with the buyer, about their desired purchase. In addition, suppliers may receive information about buyers in a manner that does not disclose personally identifiable information. Examples include data that are aggregated across a group of buyers or feedback that is provided without attribution to a specific person or company.
Agents. From time to time, we may use the services of third-party companies to help facilitate our business activities. These include bill collection services, affiliate or incentive program providers, customer service organizations, e-mail and postal mail brokers, and marketing service providers. These companies are subject to confidentiality agreements with us and are prohibited from using the information we provide for any reason except to perform the functions that ForkliftInventory.com has outlined for them.
Affiliates. We may share your information with our direct parent company, NetGain Associates, Inc., and other NetGain Associates, Inc. member companies for any uses consistent with those disclosed in this privacy policy.
Network Members. ForkliftInventory.com has relationships with third parties to provide our services more broadly throughout the Internet to both buyers and suppliers. When a user has utilized these services through a member of our network, we will share information about these users with the affiliate as necessary. This information is typically reported in an aggregated format.
Advertisers. By contacting sellers through this web site you are opting in to have third party advertisers and/or their service providers contact you to offer products and/or services advertised on our web site. Unless you opt in to have your information provided to third party advertisers and/or to their service providers on their behalf, your information will not be sold to such parties outside of our network of resellers. You may opt out of such disclosures by sending an e-mail to privacymgr@forkliftinventory.com with the subject line: “do not disclose.” We also aggregate information about our collective users for potential advertisers who are interested in understanding whether their offering would be suitable to our audience. This information does not include personally identifiable information like your company name or email address.
Business Transfers. It is possible that our business may be merged with or sold to another business entity. During such a transaction, business information is typically one of the assets shared in the combined entity. In the event that this occurs, your personal information will be protected by the ForkliftInventory.com privacy policy in effect at the time. If your personal information will be used contrary to this policy, you will receive notice as described in the "Notification of Changes" section below.
Legal Requests. ForkliftInventory.com is interested in protecting its members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law, rules or regulations or to protect persons or property. In addition, ForkliftInventory.com may choose to release information about you to relevant parties in relation to investigations of fraud, piracy or other unlawful activity.
Account Information And Preferences
ForkliftInventory.com provides a number of ways for you to manage your personal information.
Account information. If you need to update your account information, such as your contact e-mail address, you may do so by contacting our Customer Care department at customercare@ForkliftInventory.com.
Notification Preferences. You have the ability to "opt out" or unsubscribe from certain e-mail communications, such as periodic surveys and our monthly email newsletter, that are not related to a requested service and/or the status of your account. To update your communication preferences, contact our Customer Care department at customercare@ForkliftInventory.com. If you do contact the Customer Care department, please be sure to specify the type of email communication(s) from which you would like to opt out. Information about how to unsubscribe is also included in every communication we send.
Password. ForkliftInventory.com suppliers may be issued a User ID and password to access their account. As a supplier, you are responsible for all actions taken with your user ID and password, including fees charged to your account. Do not share your password with any third parties, as you may be legally liable for any fees that are incurred. If you believe that your password has been compromised, you should immediately change your password or contact Customer Care at customercare@ForkliftInventory.com or 888-393-5000.
Upon request we offer visitors the ability to have inaccuracies corrected in their contact information and transaction information. Consumers can have this information corrected by sending us e-mail at the above address.
Information Security
Your information is stored on servers that are protected against unauthorized access through the use of safeguards such as "firewalls," encryption and Secure Socket Layers. We utilize many security techniques to protect your personal information. However, it is impossible to guarantee a perfect security system.
When we transfer and receive certain types of sensitive information such as financial information, we may redirect visitors to a secure server and will notify visitors through a pop-up screen on our site.
Children
Children (persons under the age of 18) are not eligible to use ForkliftInventory.com's services.
Legal Disclaimer
Although we have attempted to address the various privacy-related issues you are likely to encounter, we cannot ensure that all of your private communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personal information or private communications will always remain private from unauthorized access.
Also, ForkliftInventory.com contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies to information collected by ForkliftInventory.com alone.
Notification Of Change
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically.
Contacting Us
If you have any additional questions or comments about ForkliftInventory.com's privacy statement or feel this site is not following its stated information policy, please contact us:
NetGain Associates, Inc.
PO Box 111
Whiteland, IN 46184
800.651.9027
customercare@ForkliftInventory.com
