Wondering what to expect with used forklifts? You're not alone! Forklift Inventory gets many questions wondering about the same topic.
That's why we're compiled our expertise to help you along the buying process! When you're investing in used forklifts for your business, it's more than the cost that you think about. It's also about the after-sales aspect like the warranty and service agreements.
After all, a used forklift, while cost-effective, does come with its share of wear and tear. So, what can you expect of these post-purchase guarantees? Let's dive in.
Before we delve into the specifics, let's define what we're talking about. A warranty is a manufacturer's or seller's promise to stand behind a product. It assures that certain conditions, such as the product's functionality or quality, deliver.
Also, a service agreement, often paid for, provides for regular maintenance or repairs. When it comes to used forklifts, the context of these terms becomes unique.
Unlike new products, used forklifts generally have limited warranties. Common aspects covered might include:
Yet, warranties for used forklifts often exclude some things. Like normal wear and tear or damage due to mishandling.
For new forklifts, warranties can often range from one to three years. Yet, with used forklifts, this timeframe tends to be much shorter. Some might offer a 90-day warranty.
While others might stretch up to a year, much dependent on the machine's age and condition.
Given the limited scope of warranties on used forklifts, service agreements become more essential. Here's why:
Used forklifts, given their affordability, often come with a trade-off in the warranty department. While some dealers might offer a longer warranty, it might come with a price. It's crucial to dissect these costs.
That way you understand whether you're getting a good deal or paying upfront for a longer warranty.
Not all warranties and service agreements are the same. Watch out for:
Here's a little-known secret: sometimes, you can negotiate service agreements. If you're purchasing many units or are a loyal customer, leverage that relationship. You can get extra months on your warranty or a discount on the service agreement package.
Whenever you’re dealing with warranties and service agreements, always emphasize the importance of proper documentation. Keep a record of all maintenance logs, repairs, and communications with the dealer. This not only helps you track the health and performance of your forklift but also comes in handy when there are disputes about warranty coverage.
Having a detailed record can save you time, money, and a lot of potential frustration.
A crucial aspect of any service agreement is the qualification of the technicians who will handle your forklift. Certified technicians understand the intricacies of different forklift models, ensuring that any repairs or maintenance get done right. Moreover, having a certified technician work on your equipment can sometimes be a need to keep your warranty valid.
Thus, when reviewing service agreements, ensure they specify the involvement of certified professionals.
If you ever decide to sell your used forklift, having a transferable warranty can add value to your sale. Some warranties and service agreements allow for a transfer to a new owner. Most times this happens with some administrative steps involved.
Before finalizing your buy, inquire about the transfer process and any associated fees. This can be a significant selling point for potential buyers, ensuring a higher resale value for your equipment.
Before you decide on any extended service agreement or trust a dealer’s warranty promise, take some time to review online feedback. Many platforms offer insights into real customer experiences with particular dealers, service quality, and how well the warranty claims were handled. Peer feedback can be an invaluable tool.
This feedback can guide you away from potential pitfalls and direct you toward reputable dealers. You want a dealer or manufacturer with known integrity and customer service excellence.
So there you have it, what to expect with used forklifts! Investing in used forklifts is a wise business decision, especially when budgets are tight. Yet, understanding the nuances of warranties and service agreements is crucial.
By having this information, you can ensure that your investment is safe. Also, your forklift will serve your needs for years to come. Always remember: it's not only about the initial buy.
It's also about the long-term care and maintenance that will determine the real value of your acquisition.
Forklift Inventory has the largest online selection of forklifts, aerial lifts and construction forklifts. Compare new and used forklifts to get the lowest prices available.